How to Fix Outlook Express Common Errors

How to Fix Outlook Express Common Errors:
Most windows users either use Outlook or Outlook Express as their email client. If they own Microsoft Office, they use Outlook. If not, and they don’t want to have to use their online clients at home, they will use outlook express. One benefit is that if you have more than one email account, you can open most of them up in outlook express. Some online free email account hosts such as yahoo charge a small annual fee (currently $20) to allow you to download your email into an email client on your hard drive.
The most common errors that occur in Outlook Express are usually corrupted registry entries, program conflicts, and mailbox setup or mail server problems. These problems can range from mildly annoying to a complete inability to send or receive any email.
The following are some common error messages that may occur when using Outlook Express:

• “A time-out occurred while communicating with the server 0×800ccc19”
• “Task ’server name – Sending and Receiving’ reported error (0×800ccc0f): ‘The connection to the server was interrupted. If this problem continues, contact the server administrator or Internet service provider (ISP). The server responded: ?”
• “The operation timed out waiting for a response from the receiving (POP) server 0×8004210a”
• “No connection could be made because the target machine actively refused it.”
• ‘Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).”
• “Your server has unexpectedly terminated the connection. Possible causes of this include server problems, network problems, or a long period of inactivity.

Causes of the Problems

Most of these errors are the result of problems with your internet connection or incorrect configuration settings in your outlook express account.

Fixing the Problems

Internet Connection Problems

Try the following steps to resolve the problem:

1. Open internet explorer and see if you can browse to several different websites
2. If you can, you are connected to the internet and that is not what is causing your problem. Skip to the Account Settings section
3. If you can browse, you must first establish and internet connection
4. Check that your computer is connected to your modem and that the modem is on. In fact, turn the modem off, unplug the modem and then plug it back in and turn it back on.
5. Check the settings of the firewall or router to ensure the SMTP (25) and POP3 (110) are open (if your ISP uses different ports, make sure the correct ones are listed. For example, my ISP uses port 587 for SMTP.)
6. See if you can browse the web. If yes, your modem needed to be reset. If not continue
7. Open Internet Explorer and then try to open a Web page. When an error message similar to “Internet Explorer cannot display the webpage” displays, click on the Diagnose Connection Problems link. The Network Diagnostics dialog box will open. Follow the instructions to diagnose connectivity problems with your system
8. If for some reason the networks Diagnostics program does not open, use the Network Troubleshooter instead by selecting Start-> My Network Place-> View network connections. The window below will appear

9. Follow the instructions and use the wizard to diagnose, and resolve your network connectivity problems
10. If none of that works, go to Email account settings

Email Account Settings

1. Open outlook express
2. Select Tools -. Accounts and click on the Mail tab
3. Double click on the email account your are having problems with
4. Make sure all of the followings items are the ones your email provider gave you to use for your email account:
5. Email address (general tab)
6. SMTP and POP3 server addresses (server tab)
7. Login username and password (server tab)
8. SMTP andPOP3 port numbers (advanced tab)
9. Once this is configured, reboot your computer and you should be able to send and receive email.

If for some reason, it still is not working go to http://support.microsoft.com/gp/assistsupport and use the tools there to provide a\more advanced troubleshooting.